Douglas Smallwood·
Independent thinking. Intentional design.

Complex systems.
Human experiences.

I’m Douglas, a Senior Product Designer turning complex workflows into clear, useful experiences.

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A little about my approach

Good design makes
the complicated feel clear.

My work spans SaaS, fintech, and connected product experiences. I focus on the moments where people need clarity: navigating unfamiliar technology, finding support, or taking the next step.

I connect product structure, interaction design, and thoughtful language to make those moments easier.

Product strategyInteraction designConversational UXDesign systemsEnd-to-end experiences